QuickBooks error code h202

Learn what Error H202 and H505 are and what to do if you see them in QuickBooks Desktop.

If you see Error H202 or H505 (or H101 and H103) when trying to switch into multi-user mode, we’re here to help. These errors mean something is blocking the multi-user connection to your server. We’ll show you how to fix the issue. Please click on our more information page and read it properly- QuickBooks error code h202.

Fix Error H202

QuickBooks error code h202

Step 1: Follow steps depending on how you host your company files

Hosting your own network :

If you haven’t already, follow the steps to install QuickBooks Database Server Manager on your server for each version of QuickBooks you use. Your server is the computer that hosts your company files. After you install Database Server Manager, continue with the sections below.

There are two ways to set up QuickBooks Database Server Manager:

  • The Full Program option: You install the full version of QuickBooks Desktop and Database Server Manager on your server computer.
  • The Server Only option: You only install Database Server Manager on your server computer.

Hosting your own network with Windows Server 2012 Essentials R2

Follow these steps if you use Windows Server 2012 Essentials R2, to host your network. Don’t continue with the sections below.

Using another hosting solution

If you use another solution like Enterprise Hosting through Right Networks or one of our affiliated Intuit Hosting Providers, contact them directly for help restarting your hosting environment. You’ll need to work with them as you troubleshoot.

Important: Devices like Network Attached Storage (NAS) don’t support the Database Server Manager. 

Step 2: Download and install the QuickBooks Tools Hub on your server

The QuickBooks Tool Hub helps fix common errors.  For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.

  1. Close QuickBooks.
  2. We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you’ve already installed Tool Hub before, you can find out which version you have. Select the Home tab.  The version will be displayed on the bottom right or you can select About to view the version.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
QuickBooks error code h202

Note: If you can’t find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.

QuickBooks error code h202
Step 3: From the Tools Hub, run the QuickBooks Database Server Manager on your server

Your server computer is the one that stores your QuickBooks company file(s). Your other computers connected to your network are your workstations.

  1. From the QuickBooks Tools Hub, select Network Issues.
  2. Select QuickBooks Database Server Manager. If QuickBooks isn’t installed on your server, you’ll be prompted to install it.
  3. Inside the QuickBooks Database Server Manager, select Start Scan if your company file folder(s) are displayed. If they aren’t, Browse to the location of your company file and then select Start Scan.
  4. The QuickBooks Database Server Manager will repair your firewall permissions automatically.  When the scan finishes, select Close.
  5. Open QuickBooks on each workstation where you see Error H202. Select File and Switch to Multi-user Mode. If you use your server computer as a workstation, be sure to check it too.

If your workstations can go into multi-user mode without any issues, everything is fixed.

If you still see Error H202, move on to Step 4.

Step 4: Check the services on your server
Important for the Full Program option: If you use the full version of QuickBooks on your server computer, start by turning on multi-user hosting.Open QuickBooks on your server computer.Go to the File menu and then select Utilities.If Host Multi-User Access is an option, select it. If Stop Hosting Multi-User Access is an option, don’t select it.

Make sure QuickBooks services are running on your server computer. Follow these steps to check QuickbooksDBXX. Then repeat them for QBCFMonitorService.

  1. Open the Windows Start Menu on your server computer.
  2. Type “Run” into the search and open Run.
  3. Type “services.msc” into the Run window, and then press Enter.
  4. Find and double-click QuickBooksDBXX on the list. XX notes your version of QuickBooks.
  5. Select Automatic for the Startup Type.
  6. Make sure the Service status is either Running or Started. If it’s neither, select Start.
QuickBooks error code h202
  1. Select the Recovery tab.
  2. Select Restart the Service from each of these drop-down menus: First failureSecond failure, and Subsequent failures.
QuickBooks error code h202
  1. Select Apply and then select OK to save the changes.
  2. Repeat these steps for QBCFMonitorService.

When you’re done, open QuickBooks on each workstation. Go to the File menu and select Switch to Multi-user Mode. If everything opens correctly, the problem is fixed.

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